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Category: Customer Experience

Nailing Your First Photo Session: Tips for Planning as a New Photographer without a Studio

Customer Experience

New clients plus no studio doesn’t have to add up to a stressful start to your photography business. After all, you’re a professional now. You can handle this. There are a lot of exciting “firsts” once you start your photography…

May 17, 2023May 28, 2023 Team FireBrand

Need a Photography Superpower? Build Relationships

Brand Building, Customer Experience

In competitive industries like photography, it pays to have an edge. As great as your photos may be, there’s a skill every bit as important to the success of your business. And you can turn it into your photography superpower.…

April 12, 2023April 13, 2023 Team FireBrand

No Photo Studio? 4 Alternatives to Consider

Customer Experience, General

No studio? No problem. Let these 4 popular options inspire your creativity. Starting a photography business can be an exciting journey, but one of the biggest challenges for many photographers is finding the right space for their shoots. While traditional…

January 11, 2023February 11, 2023 Team FireBrand

Pre-empt the Problem: Does Your Photography Client Respect You?

Brand Building, Business Mindset, Customer Experience

There is one important fact about human nature. Without respect, abuse tends to follow. To command respect signals that you won’t tolerate abuse. It also means you probably won’t have to. The vast majority of humans just want to get…

July 20, 2022November 13, 2022 Team FireBrand

Pre-empt the Problem: The Misery of the Missed Photo Moment

Contracts & Legal, Customer Experience

Missed moments are disappointing for both the client and the photographer. But stuff happens, and a lot of that stuff is outside our control. The one thing that remains in control is our contract. One of the most overused cliches…

June 11, 2022June 11, 2022 Team FireBrand

When Clients Want to Change Your Photography Contract

Contracts & Legal, Customer Experience

In a perfect world, people love your work and accept your offer quickly and happily. But we don’t live or work in a perfect world. Whether the client, or their helpful third party friend, relative, or other legal-minded individual brings…

June 9, 2022June 9, 2022 Team FireBrand

How to Build a Portfolio Without Destroying a Friendship

Business Foundations, Business Mindset, Contracts & Legal, Customer Experience

Your friends, family, and peers will only take your business efforts seriously if you do. Once they shift from any other role to client, other things must shift, too. As with everything else in your professional capacity, the lead must…

May 14, 2022May 15, 2022 Team FireBrand

How to Explain Session Fees to Your Photography Client

Customer Experience, Product, Pricing & Budgets

Some clients may lament they get nothing for their money. Just remind them that unless you take those photographs, there won’t be any photographs to buy. Have you ever had a customer inquiry for your studio or session work that…

April 11, 2022June 8, 2022 Team FireBrand

How to Create a Travel Expense Policy for Your Photography Business

Contracts & Legal, Customer Experience, Product, Pricing & Budgets

Before you and your client can sign off on a contract involving travel, you need to be very clear on a policy for these expenses. You don’t want to lose money on the contract, but you don’t want to spring…

April 10, 2022June 12, 2022 Team FireBrand

Pre-empt the Problem: Be a Client Stalker

Customer Experience, Sales & Marketing

No photographer wants to discover that their client is using photos in unintended ways. If there was something more that you could do, to not only make your terms clear, but increase your bottom line, why would you not do…

April 6, 2022June 13, 2022 Team FireBrand

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Recent Posts

  • Staffer, Freelancer, or Business Owner: Which Photography Career is Right for You?
  • Nailing Your First Photo Session: Tips for Planning as a New Photographer without a Studio
  • To (Photography) Degree or Not to Degree, That is the Question
  • Need a Photography Superpower? Build Relationships
  • Photography Business 101: What You Can Learn from Your Competition

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